Business Growth, Business Owner Story, Customer Service, Independent Retail, Marketing, Productivity, Uncategorized
If you build it, they don’t always come. Marketing isn’t all it takes to increase sales. These are painful realities business owners must own. Unfortunately, for some franchise or independent business owners, it is often inconceivable that a formula concept...
Independent Retail, Marketing
Ah, what a delight to visit an old fashioned town square! North Georgia has dozens of old town squares perfect for niche-driven businesses. Recently, my family and I had the itch to enjoy our local Roswell, GA historic district filled with popular eclectic shops and...
Customer Service, Marketing
We live and breathe by our business reviews. So, you’ve made it a habit to ask your small business or retail customers to go to Google, Yext, Facebook, etc. to post reviews. Then, you discover some have only provided a rating. The user didn’t write a review, and has...